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Software is Eating the World and Journalism too!
Marc Andreessen’s seminal 2011 piece Software is Eating the World explains how almost everything is being digitized, strengthening the agile and slaying the slow. And in 2015, news publishers agreed to...
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Software is Eating the News: Chapter One of The New York Times 2020 report
Hats off to the New York Times for both creating and sharing the “Journalism That Stands Apart” report. It’s great step forward, but it fails to fundamentally refocus the Times from being a...
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Software is Eating the News: Are you in the in the Entertainment or Work...
Right now, news organizations still haven’t really clarified what business they are in and/or what their audience is really looking for, as a result they often measure and focus on the wrong things....
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Software Eats The News: Will Nextdoor Eat Local Media?
Nextdoor's use of geopersonalization represents the next big evolution in social & local media Continue reading →
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Best Buy Offers Free Warranty Service & Opportunity to Differentiate from...
Did you know Best Buy will deal with your warranty issues for you, as long as you bought the computer there and it’s still under manufacturer warranty? Unfortunately, I only discovered this after...
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Banks leave millions on the table by not integrating psychology and education...
The article in the Commercial Appeal about Memphis being a hot spot for flippers and families paying more to rent than own highlighted the failure of banks to innovate. Reading the article made me...
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Civic Intelligence: How news organizations can use BI & AI to Move Beyond the...
Infographics are great to clearly and concisely communicate often complex concepts visually. And while a well-crafted static visualization is truly worth a thousand words, an Interactive...
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Dear banks, Please Protect my Parents From Being Robbed by Con Men
Dear banks, Are you listening? I need a partner to help me and millions like me take care of our aging parents or mentally challenged loved ones, so that they avoid getting scammed by con artists and...
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MVP versus MVR: Minimum Viable Product vs. Minimum Viable Replacement
In the world of agile everyone talks about minimum viable products, that smallest set of capabilities required to meet a segment of your customers’ needs. What doesn’t get talked about is an MVR,...
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Diversity: What Makes Teams, FedEx and America Great!
After five years of blood, sweat and tears the FedEx Customer Reporting team finally launched the new FedEx Reporting Online, where customers can track and analyze their spend. Developing the concept...
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